Purpose
Shilpkaar Infra (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data in accordance with the Digital Personal Data Protection Act (DPDP Act 2023) and the Information Technology Act 2000. This Privacy Policy explains how we collect, use, share, and safeguard your information.
Information We Collect
- Personal Information: Name, email, phone number, city, property preferences, and messages submitted via contact forms.
- Automatic Information: IP address, browser type, device ID, operating system, referring URL, and pages visited.
- Cookies & Tracking: Small files stored on your device to enhance user experience and analyze traffic.
How We Use Your Information
- To respond to enquiries and provide property information.
- To improve our website functionality and customer experience.
- To send updates and promotional communications only with your consent.
- To maintain records and comply with legal obligations.
Sharing of Information
We may share your data with:
- Trusted real-estate developers or channel partners related to your inquiry.
- Service providers (IT hosting, CRM, analytics) bound by confidentiality agreements.
- Legal authorities when required by law.
- We do not sell or rent personal information to any third party.
Data Security
We use SSL encryption, secure servers, and restricted access to protect data. While we strive for full security, no online transmission is completely risk-free.
User Rights
Under Indian law, you have the right to:
- Access and correct your data.
- Withdraw consent to marketing emails.
- Request erasure of your personal information.
- File a complaint with our Grievance Officer.
Grievance Officer
Name: Data Protection Officer, Shilpkaar Infra
Email: info@shilpkaarinfra.com
Response Time: Within 30 days of receipt of grievance.
Retention of Data
We retain data only for as long as necessary to fulfil the purpose of collection and legal requirements.